Hanoi L'Heritage Diamond Hotel & Spa, Hanoi

The hotel is in a great location, right in the heart of the Old Quarter and close to top attractions. The rooms were clean and very comfortable, perfect for a family of five. The service was exceptional, with friendly and accommodating staff. The dining options were fabulous, offering a variety of delicious dishes. Overall, a fantastic stay with great value for money.

I had a mixed experience at this hotel. The rooms were clean and comfortable, but the noise from traffic and construction works affected my sleep quality. The location was great, with easy access to many attractions, but the lack of privacy in the room was a major drawback.

The hotel is superbly located, just a few steps away from the cathedral, excellent restaurants, and Hoan Kiem Lake. The rooms were spacious, clean, and had all the extra amenities one might need. The staff were extremely helpful and efficient, but lacked local recommendations for dining and activities. The dining experience was superb with a great varied spread, particularly enjoyable on the top floor with a fantastic view. The facilities were well-organized, offering access to the airport and other conveniences.

The hotel offers a mixed experience in terms of rooms, where you might either get a spacious Superior room or a smaller one. The service is top-notch with efficient and warm staff, willing to go the extra mile to assist. Its location in the Old Quarter offers easy access to various amenities, although the dining options could be better. Overall, a decent value for the money with some room for improvement.

Staying at this hotel was a delightful surprise with its new and very clean rooms, lovely balcony, and thoughtful extra amenities. The service was top-notch with a very service-oriented staff, and the location was perfect for exploring the Old Town on foot. The dining experience offered a superb spread on the rooftop, and the facilities were impressive.